Contact us
Contact us
GENERAL INFO
We understand that sometimes things don't quite work out. Therefore we handle returns & exchanges on a case-by-case basis with the ultimate objective of making our customers happy.
We stand behind our goods and want customers to be satisfied with them. We'll always do our best to take care of customers—we’re all about treating everyone like family.
We feel that the better the overall experience is with us, the better relationship we develop with each customer and maintain a long-lasting relationship with one another.
RETURNS
Returns and Exchanges
All return/exchange requests are to be made within 14 days from the date of receipt of the merchandise.
Only item(s) that are unworn, unwashed, and in its original condition with tags still attached are eligible for return/exchanges.
The customer is responsible for all shipping & charges associated with exchanges and returns
Insurance is recommended for all return shipments as NS is not responsible for lost or mishandled packages.
NS has the right to refuse any return.
Please note: All refunds, order cancellations, Paypal disputes, and chargebacks will be issued via store credit. Returns may be subject to a 20% restocking fee.
If you have any questions regarding any purchase(s) made through our site please feel free to contact our customer service team and someone will respond within 24 hours.
Exchange Inquiries:
E-mail: marcoaud@icloud.com
Customer Service Hours:
Monday - Friday 8:00AM - 5:00PM (EST)
MAILING ADDRESS: